Frequently Asked Questions



Get our Extended Membership. Our team of dedicated MirrroCool Smart Mirror specialists will assist you 24/7 with any support you may need. The extended plan includes the 5GB cloud storage for your pictures and timeline history where you can be reminded of your MirroCool activities. Also includes a 2-year extended warranty.



Standard Service Agreement

  • Mirrocloud disk space: 1 GB
  • 24/7 Support
  • Response time: 48h
  • 1-year warranty

9,99 $
per year


Extended Service Agreement

  • Mirrocloud disk space: 10 GB
  • History Timeline
  • 24/7 Support
  • Response time: same day
  • 2-year extended warranty

Premium Quality Mirror

MirroCool: Smart Mirror - Premium quality

Easy to Install

MirroCool: Smart Mirror - Easy install

24/7 Help Desk

MirroCool: Smart Mirror - 24/7 Help Desk

Door-to-Door Service

MirroCool: Smart Mirror - Door 2 Door Service

What is Facial Gestures Recognition (FGR)?

How does the MirroCool recognize registered users in a household?

How do you create an account?

Is there a maximum number of recognizable faces in a household?

Can I just turn it off?

How does MirroCool Smart Mirror recognize the user when the camera is turned off?

It’s a bathroom mirror. Isn’t that invasive?

How about privacy issues?

I have a twin brother. Will MirroCool be able to tell us apart?

What happens if you take a group selfie that includes non-registered users?

How much storage does do you offer in the cloud?

How many functions are usable in other languages besides English?

As mirrors are often going to be placed in the bathroom, next to the water and the steam from a hot shower, are the mirrors waterproof/water-resistant?

Are U.S. and Canada Shipping Costs included in my backer gift?

What countries will the MirroCool be shipped?

Is MirroCool Smart Mirror moisture-resistant ? Is it safe to use in the bathroom?

What is the thickness of the mirror?

What are the dimensions of the mirror?

What is the weight of MirroCool Smart Mirror?

Do you offer various mirror finishes?

How can I reach tech support?

See MirroCool in action

About us

MirroCool Smart Mirror was developed by a team of cutting edge innovators coming from industries as varied as mirror production, visual monitoring systems, and access control. MirroCool integrates these verticals and delivers one phenomenal device: the MirroCool, a smart mirror and automated personal assistant.

Contact us

To schedule an interview or obtain an investor packet, contact Anne Howard from the AH Marketing Group at:



MirroCool head office is located at:

28 2nd Street 3rd Floor PMB #3248
San Francisco, CA 94105-3455

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